Sharp-minded leader and intrapreneur with 15 years of experience spanning different fields. Dynamic communicator and cultivator of key relationships with all levels of business and executive managers. Understands the long-term ramification and has the talent and drive to impact the bottom line while guiding the team to comply with all regulations and procedures.

In her previous job, she lead the establishment and operation of business process management offices in 3 different government entities.

Currently, is BA. Mozah Al-Otaibi building and developing the services & experience design team in a significant government entity by refining and driving human-centered design practices to uncover new ways of innovating, growing, and improving the entity’s services.